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AZOTOS
Smart City Projects

Operations Platform for Smart City Project Vendors

Execute and maintain smart city packages — poles, cameras, sensors, networks and command-centre integrations — with verified field data and SLA discipline.

The Operational Reality

What makes smart city projects operations hard to control.

Multiple work packages under one project with different SLAs

Thousands of installed assets with no reliable live register

O&M obligations continuing years after installation

Field teams shared across installation and maintenance work

Consortium partners and authorities demanding different reports

Penalty clauses linked to uptime and resolution timelines

Installation evidence needed per asset for billing milestones

Coordination gaps between civil, electrical and network teams

How Azotos Solves It

Digital control built for this industry's field reality.

Asset-level installation records

Every pole, camera, sensor and cabinet registered with location, photos, serials and installation evidence — usable for billing and O&M.

SLA-based maintenance operations

Faults logged against specific assets, assigned to field teams and tracked against contractual response and resolution SLAs.

Multi-team coordination

Civil, electrical and network teams work on shared tickets and tasks with clear ownership and escalation paths.

Authority-ready reporting

Uptime, resolution compliance and installation progress reports generated from verified field data.

Smart city contracts are long commitments — installation is only the beginning. Azotos keeps asset registers, maintenance SLAs and field operations under control for the full contract life.

Example Workflows

Workflows your teams will run on day one.

These are configured, not custom-built — proven workflow patterns adapted to your structures, formats and approval chains.

  1. 01

    Asset registration with geo-location, serials and installation photos

  2. 02

    Fault ticketing per asset with SLA countdown and escalation

  3. 03

    Preventive maintenance schedules and completion evidence

  4. 04

    Field team deployment across installation and O&M work

  5. 05

    Package-wise progress and SLA compliance dashboards

Business Benefits

What management gains.

  • A live, trustworthy register of every installed asset
  • Measured SLA compliance to defend against penalties
  • Faster fault resolution with clear ownership
  • Installation evidence organized for milestone billing
  • One reporting source for authorities and consortium partners
  • Lower O&M cost through preventive discipline
Implementation Model

A structured, low-risk rollout.

  1. 1

    Discovery & Operational Mapping

  2. 2

    Module Selection & Workflow Configuration

  3. 3

    Master Data Setup & Pilot Deployment

  4. 4

    Training, UAT & Production Go-Live

  5. 5

    Managed Support & Roadmap Expansion

Digitizing smart city projects operations?

Tell us about your projects, teams and current systems. We will map the platform to your operations and show you a working demonstration.