Privacy Policy

Azotos App Studio Pvt. Ltd. ("Azotos", "we", "our" or "us") provides enterprise software, websites, web applications and mobile applications for infrastructure and field-intensive organizations. This Privacy Policy applies to Azotos-branded apps, customer-specific Azotos apps, internal enterprise apps published by Azotos, related websites, dashboards, APIs, support channels and services unless a separate app-specific policy says otherwise.

This policy is designed to support Google Play and Apple App Store publication disclosures for multiple Azotos apps. Not every app, customer deployment, platform, module, role or feature collects every data type described below. The actual collection depends on the app, enabled modules, user role, organization configuration, device permissions and workflow used.

If you use Azotos through your employer, contractor, customer, principal, vendor, site owner or another organization, that organization may control the business records submitted through the platform. In those cases, we process the information according to our agreement with that organization and applicable law.

Developer and service provider: Azotos App Studio Pvt. Ltd..

Privacy contact: info@azotos.in.

Website: https://azotos.in.

Users can submit privacy, access, correction, deletion, account deletion and data export requests through the Data Deletion page at /data-deletion or by contacting the email address above.

For Apple App Privacy and Google Play Data Safety purposes, Azotos apps may include the following broad data categories depending on the app: Contact Info, Location, User Content, Identifiers, Usage Data, Diagnostics, Financial Info, Search History, Other Data and app-specific business records.

Common purposes include App Functionality, Analytics, Security, Fraud Prevention, Account Management, Product Personalization, Customer Support, Legal Compliance and Enterprise Reporting. Azotos does not use personal and sensitive user data for sale to third parties. Azotos does not use data for third-party advertising or cross-app tracking unless a separate app-specific disclosure and consent flow expressly says so.

We do not sell personal and sensitive user data. We share data only as needed to provide the services, support customer instructions, comply with law, protect rights and security, or complete a legitimate business transaction.

Azotos apps may include third-party SDKs, APIs or services for maps, push notifications, crash reporting, analytics, authentication, cloud storage, communication, payment status, document handling, security, AI-assisted support or similar app functionality. We review these tools for policy fit and data handling before use.

Where a third-party SDK or integration collects data, its collection must be reflected in the relevant Google Play Data Safety form, Apple App Privacy responses, Apple privacy manifests where applicable, in-app disclosures and this policy or an app-specific disclosure.

Azotos apps request device permissions only when needed for app functionality or customer-enabled workflows. The app may request runtime permission and, where required, provide a prominent in-app disclosure before accessing sensitive data.

Some enterprise field apps may collect location while the app is in use. Background location is used only when a customer-enabled feature requires ongoing route tracking, field duty tracking, safety visibility, SLA monitoring or live operations control, and only after the required platform permission and disclosure flow.

Users can disable location permissions in device settings. Disabling required permissions may limit attendance, tracking, task evidence, ticket closure, dispatch or other features that depend on location.

We use reasonable technical, organizational and administrative safeguards designed to protect information from unauthorized access, misuse, loss, alteration and disclosure. These safeguards may include HTTPS or equivalent encryption in transit, access controls, authentication, authorization, audit logs, backups, monitoring, environment separation and restricted administrative access.

No system can be guaranteed to be completely secure, but we work to keep controls proportionate to the nature of the data and services. Users and customer administrators are responsible for protecting credentials, devices, network access and role assignments.

We retain information for as long as needed to provide services, meet customer instructions, comply with legal obligations, resolve disputes, enforce agreements, preserve audit trails, support security and maintain business records. Customer operational data may be retained, exported, archived or deleted according to the applicable customer agreement and configured retention requirements.

If an app allows account creation, users can request account and associated data deletion from within the app where available and through the external Data Deletion page at /data-deletion. Some records may be retained where required for legal, accounting, fraud prevention, security, audit, dispute, contractual or enterprise recordkeeping purposes.

Depending on applicable law and customer configuration, users may request access, correction, export, deletion, restriction or objection for personal information. If your information is controlled by your organization, we may route the request to that organization or require authorization from that organization before completing the request.

Users may manage device permissions such as location, camera, photos, microphone, notifications and files through device settings. Some app features may not function if required permissions are disabled.

Azotos enterprise apps are intended for business users and are not directed to children. We do not knowingly collect personal information from children for consumer services. If an organization assigns app access to a minor or apprentice as part of lawful business, training or field operations, the organization is responsible for obtaining required permissions and complying with applicable child, labor, safety and privacy laws.

Our websites and services may use cookies or similar technologies for functionality, security, analytics, form handling and user experience. Browser settings may allow users to block or delete cookies, though some features may be affected.

If an app uses web views for Azotos pages, customer portals, help articles, dashboards or embedded workflows, data collected through those web views is handled according to this policy or the policy shown in that web view.

Data may be processed in India and other locations where Azotos, customer infrastructure, cloud providers, service providers or support teams operate. We use contractual, technical and organizational safeguards where required for cross-border processing.

We may update this Privacy Policy to reflect product, legal, operational, store policy or security changes. The updated date at the top of the page shows the latest revision. For material changes, we may provide additional notice through the website, app, customer administrator, email or other appropriate channel.

For privacy questions, requests or concerns, contact Azotos App Studio Pvt. Ltd. at info@azotos.in.