Terms and Conditions

These Terms and Conditions govern access to and use of the websites, software, mobile applications, platform modules, dashboards, services and related materials provided by Azotos App Studio Pvt. Ltd. ("Azotos", "we", "our" or "us").

By accessing our website, requesting services, creating an account, or using the Azotos platform, you agree to these terms. If you use Azotos on behalf of an organization, you represent that you are authorized to bind that organization.

Azotos provides enterprise digital operations software for field operations, workforce, HRMS, finance, warehouse, assets, ticketing, tracking, dashboards and related business workflows. Specific features, modules, pricing, support commitments, implementation scope and commercial terms are governed by the applicable proposal, order form, statement of work or written agreement.

Customers retain ownership of the operational data, records, files, images and business information submitted to Azotos. Azotos may process customer data to provide, secure, support, maintain and improve the contracted services.

Customers are responsible for ensuring that they have the rights, permissions and lawful basis required to submit data to the platform, including employee, contractor, vendor, customer, site, asset, finance and location-related information.

Fees, taxes, payment schedules, renewal terms, usage limits, implementation services and support levels are specified in the applicable commercial agreement. Unless a written agreement states otherwise, unpaid amounts may result in delayed implementation, restricted support, suspension or termination of access.

Azotos and its licensors retain all rights, title and interest in the platform, software, website, designs, workflows, documentation, trademarks, service marks, know-how and related intellectual property. No rights are granted except the limited right to use the services according to the applicable agreement.

Feedback, suggestions or improvement ideas may be used by Azotos without restriction or obligation, provided we do not disclose customer confidential information.

We aim to provide reliable services, but availability may be affected by maintenance, updates, infrastructure failures, customer environments, network issues, third-party services, force majeure events, security events or circumstances outside our reasonable control. Support commitments, if any, are set out in the applicable written agreement.

To the maximum extent permitted by law, the services are provided without warranties not expressly stated in a signed agreement. Azotos is not responsible for business decisions, operational outcomes, delays, losses or errors caused by inaccurate customer data, unauthorized use, customer configuration, third-party services, user actions, or factors outside our reasonable control.

Any liability of Azotos is limited according to the applicable written agreement. Where no separate written agreement applies, liability is limited to the amount paid to Azotos for the affected service in the three months before the event giving rise to the claim.

Access may end when the applicable subscription, order, project or agreement expires or is terminated. Upon termination, customer data handling, export and deletion will be managed according to the applicable agreement and lawful retention requirements.

These terms are governed by the laws of India. Subject to any dispute-resolution process in a separate written agreement, courts in Tamil Nadu, India will have jurisdiction over disputes arising from these terms or the services.

For questions about these Terms and Conditions, contact Azotos App Studio Pvt. Ltd. at info@azotos.in.